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What is your return policy?
Can I cancel my order?
Where will my order ship from?
How will my order ship?
Q: What is your return policy?
What is your return policy?
A:
At Heavenly Press we are committed to providing only the very finest shopping experience to our customers. Our goal is to take every measure possible to ensure your delight with the products you receive from us.
Our stationery consultants are trained to proofread all orders for spelling, grammar, wording and etiquette however, we cannot verify some customer errors, especially the spelling of proper names, unusual event location, town or street names, the date of your event or anything else out of the norm so please review your wording carefully.
Changes or errors in your order AFTER it is printed:
In the unfortunate instance an error in your wording does get printed, we will work with you to correct the mistake quickly and reprint your order at a 40% discount.
Errors made by Heavenly Press or the Vendor:
If any order were to contain an error or misprint caused by our staff or the vendor, we will happily reprint it at no cost to you.
Q: Can I cancel my order?
Can I cancel my order?
A:
If you decide to cancel your order after it is processed and sent to be printed you may incur a cancellation fee which will vary by vendor.
Q: Where will my order ship from?
Where will my order ship from?
A:
Products may be typeset, printed, and shipped from the different manufacturers facilities or from our Dallas headquarters depending on the products you select.
Q: How will my order ship?
How will my order ship?
A:
All orders will ship via ground delivery. If you need an order to have expedited shipping, please send a note with your order or email us and we will get you a shipping quote.
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